

Participants


Giulio Terzariol
CEO
Insurance


Cécile Paillard
GCTO
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Pedro Carvalho
CEO
Generali Seguros


Carloaugusto Mironici
CEO
Generali Engagement Solutions


Rodolphe Plouvier
COMEX - Head of Distribution
GENERALI VIE


Elise Ginioux
Member Executive Committee - Marketing, Communication, Sustainability Public Affairs
Generali France


Adelin Pyfferoen
Head of Brand
Generali France


Marine Panhard
Performance and
acquisition manager
Generali France


Yseult Leroy
Communication Director
Europ Assistance


Frederik Van den Eede
Chief Commercial Officer
Generali Employee Benefits


Filippo Cinelli
Global Head of Distribution
Generali GC&C


Claudia Ghinfanti
Head of Marketing & Communication
Generali Italia


Gabriele Tedesco
Head of Sales
Marketing & Distribution


Cristina Pettazzi
Head of Marketing Intelligence
Italy


Alberto Agnelli
Head of Marketing & Communication
Genertel


Petra Klink
Head of CSE
Generali Deutschland


Kathrin Schwidder
Head of Customer Experience
Generali Deutschland AG


Melanie Kramp-Gerstner
Chief Customer Officer
Generali Deutschland AG


Ulrich Haas
Head of Sales Performance
Cosmos Versicherung AG


Claudia Frisch
CX Manager
Austria


Sabine Ortner
Head of Exclusive Sales Channel
Generali Austria


Angel Alvarez
Director Agent Channel Swiss-German Part
Generali Switzerland - Sales & Marketing


Claudia Wendel
Director Brokers & Services
Generali Versicherungen


Jiri Topor
Performance Measurement Manager
GCEEH


Nora Berczel
Head of Marketing
Generali Hungary


Michał Świderski
Chief Sales Officer
Generali Poland


Monika Otradovcová
Marketing Director CZ&SK
Marketing


Martin Dobiaš
Vice - chairman of the Board Directors Generali Slovenská distribúcia
Tied Agent Network


Matej Demšar
Assistant to Sales Director For
Strategic Initiatives and Projects
Generali Slovenia


Štěpán Veselský
Marketing
Generali Slovenia


Luka Posedi
Head of strategic projects and
digital transformation
Generali Croatia


Tomáš Marek
Director of tied agents
Sales


Dusan lalic
Cmo
Generali serbia


Konstantin Georgiev Dinchev
Head of Regional structures
and Sales
Generali Bulgaria


Evgeniya Ivanova
Head of CRM
Generali Bulgaria


Santiago García
Hed of Tied Agents
Generali Seguros


Rodrigo Menéndez Calvo
Head of Brand & Performance
Marketing & Customers - Spain


Maria João Garcia Silva
CMO
Generali Seguros


Márcia Carvalho
Head of Customer Experience
& Projects
Generali Seguros


Georgia Pitsigavdaki
Customer Journey Manager
Generali Hellas
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Daniel Dias Patini
Marketing Director
Generali Brasil
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Manuela Araujo
Chief Marketing Officer
Argentina


Steven Tong
Chief Agency & Employee Benefits
Officer
Generali Life Insurance Malaysia


Nguyen Ngoc Thuy
Head of Marketing
Generali Vietnam


Hari Shankar Mishra
Sr. Vice President - Customer Experience
Future Generali India Insurance


Emma Ursich
Group Head of Corporate Identity,
CEO The Human Safety Net
GHO


Mario Cristiano
Global CX Manager
GHO


Clémence Haie
Group CRM Adoption Manager
GHO


Susanna Bonafini
Global Content Marketing Manager
GHO


Franco Urlini
Group Chief P & C and Reinsurance Officer
Assicurazioni Generali SpA


Giulia Ajello
Group Head of CX and Value
Propositions
GHO


Michele Cherubini
Group Head of Strategic Marketing, Planning, Operational Effectiveness
Group Marketing & Customer Office


Kerem Olmez
Group Head of Brand & Digital Marketing
GHO


Monica Iurincich
Head of Savings & Pension
Assicurazioni Generali


Cristina Lipizer
Savings & Pensions Expert (GCL&HO)
ASSICURAZIONI GENERALI S.p.A.


Marco Sesana
General Manager
GHO


Monica Alessandra Possa
Group Chief People & Organization Officer
Assicurazioni Generali Spa


Antoine Parisi
CEO Europ Assistance Group
EUROP ASSISTANCE HOLDING


Antonio Santiago Villa Ramos
Chief Insurance Business Performance Officer
Insurance Division


Adeline Grandchamp-Desraux
Head of Customer Experience
Generali France - Marketing & Digital


Leng Colin
Head of Data Marketing
Marketing & Digital


Laurence Delacourt
Directrice
Distribution - Réseau Agents


Magdalena Moskal
Responsable Régional
Réseau Agents


Cécile Kossoff
Group Chief Communication, Marketing, Brand & Sustainability Officer
EUROP ASSISTANCE HOLDING


David Menciotti
Head of Marketing, Product & Communications
Generali Engagement Solutions


Benedetta Ottonello
Corporate Identity & Digital Manager
Generali GC&C


Laura Basso
Group Head of People Communications
& EM
Assicurazioni Generali


Arianna Nardi
Head of Marketing Generali Italia
Generali Italia SpA


Alberto Corti
Sales and Marketing
Genertel


Lucia Sciacca
Head marketing strategy
Generali Italia


Christian Overin
Head of Marketing & Sales
Generali Deutschland


Tamara Pagel
Head of CEO Office
Germany


Christoph Morgenthal
Project Manager P&C
CInsO P&C


Annika Janina Müller
Head of Center of Business
Excellence Customer
Generali Germany


Tilmann Buchner
CMO
Generali


Reinhard Pohn
Vorstand CSMO
Generali Austria


Nicolas Gavillet
Director agent channel SR/TI
Generali Switzerland Sales & Marketing


Sabina Slatinská
Sales Support Analyst
Generali CEE Holding


Lisa Silver
Head of Marketing Digital & CX
Ireland


Gergely Vachnovszki
Head of Operational CRM
Generali Hungary


Bartosz Kwieciński
Managing Director Marketing
and Direct
Generali Poland


Jakub Nozicka
Head of CRM/CX/CVP
Generali CZ/SK


Pavol Pitonak
CSO & Head of Slovak branch
Slovakia


Svjetlana Almaš
Chief marketing and Public
Relations Officer
Generali Slovenia


Vice Cesljar
Board member - CDO
Generali Croatia


Damir Vukic
Head of Marketing
& PR Department
Generali Croatia


Marián Zelko
CSO
Generali Česká pojišťovna


Ana Maria Pocora
Head of Marketing & CRM
Generali Romania


Gergana Ivanova
Head of Marketing, communications
and CRM
Generali Bulgaria


Jorge García
Chief Sales & Distribution Officer
Generali Spain


María Babé Ayuso
Chief Marketing & Customers Officer
Generali Spain


Patricia Cabal
Head of Customer Experience and
Value Proposition
Generali Spain


Jorge Rosa
Head of Channels Management
Generali Seguros


Alexandra Monteiro
Head of CRM
Generali Seguros


Maria Lampropoulou
CMO
Generali Hellas


Maria Isabel Jaramillo Zapata
Chief Customer And Sales Officer
AFP PLANVITAL


Rakesh Wadhwa
Chief distribution & Marketing
Officer
Asia Regional Office


Chorfa Yuktanun
CMCO
Marketing


Geetanjali Chugh Kothari
Chief Marketing Officer
Future Generali India Life Insurance


Elisabetta Crespi
Head of Marketing
Asset Management


Ignacio Lancuba de Caro
DX Digital & Innovation Manager
GHO


Stephan Fangue
Group Head of P&C Retail Insurance and Technical Control
GHO


Massimo Mancini
Head of Corporate Identity
& Sponsorships
GHO


Marina Guarino
Global Brand & Digital Manager
Group Brand and Digital


Andrea Pietrasanta
Group Head of Data, AI and Automation
Assicurazioni Generali


Michele Rendine
Group Chief Life & Health Officer
Assicurazioni Generali


Michele Carmina
Head of Group Digital Technologies and Head of Global Digital Factory
GHO


Nicolo Roveda
Sustainability Manager
GHO


Manuela Bocco
Digital Marketing Senior Manager
Generali Group Head Office


David Cis
Global COO
GCOO


Isabelle Conner
Group Chief Marketing & Customer Officer
Group Marketing


Gregor Pilgram
CEO
Generali Austria


David Bourguignon
Responsible for Commercial Animation and Support to the tied Agents network
France


Celine Baptista
Responsable Projects Marketing & Digital
France


Rodolphe Pachot
Chief Marketing & Digital Officer
Generali France


Francois Hua
Head of Customer Insights and
Value Proposition Department
Generali France


Thierry Gaudeaux
Sales & development manager
Generali France - La Medicale


Federica Quadri
Group Customer Experience Director
EUROP ASSISTANCE HOLDING


Letizia Miranda
Marketing Manager
ARTE Generali


Ezio Peroni
Dr.
Alleanza Assicurazioni


Marco Lamola
Responsabile Distribution BU Cattolica
Generali Italia


Fabio Chiusuri
Key Account Manager
Wealth Management


Gabriele Antonio Isidoro
Key Account Manager
OP


Jeannette Anneser
Head of Prevention Solutions & Services
Generali Deutschland AG


Petar Dobric
Chief Sales and Marketing
Officer Cosmos
Generali Germany


Dirk Daniels
Head of Customer Cenric Culture & Quality
Generali Germany- Customer Experience


Jan Dallwig
Head of Brand & Marketing
Germany


Michael Reinelt
Board Member Dialog Versicherungen
Generali Deutschland


Thomas Bayer
Head of Independent Sales Channels
Generali Austria


Ute-Kristina Schäfer
Head of Brand
Generali Versicherungen


Giuliano Leggeri
Chief Sales & Marketing Officer
Sales & Marketing


Elena Rossana Silvani
Chief Marketing and Distribution Officer
CEE Region
Generali CEE Holding


Dániel Csikós
Head of CRM
Generali Hungary


Paweł Menkiewicz
Sales Managing Director
Generali Poland


Sebastian Michalowski
User Experience Development and
Innovation Department Director
Generali Poland


Katarína Bobotová
Chief Transformation Officer&CMO
CZech republic and SLovakia


Borut Završan
Sales director
Generali Slovenia


David Bembič
Director CRM
Generali Slovenia


Ana Busic
Head of sales support
Generali Croatia


Samuel Siler
Field manager
Retail


Natasa Marjanovic
Chief Distribution Officer
Generali Insurance Serbia


Daniela Pene
Chief Commercial Officer
Generali Romania


Tanya Teneva
Chief Distribution Officer
Generali Bulgaria


Elena Garcia Llorente
Head of Insurance Brokers Channel
Generali


Guillermo Calderon
Head of Digital & Distribution
Experience
Generali Spain


Joana Pina Pereira
CDO
Generali Seguros


Miguel Brandão
Head of Brand
Generali Seguros


Sotirios Gougousis
Independent Agents &
Brokers Sales Manager
Generali Hellas


Claudia Ferreira Fernandes Lopes
Vice President - Marketing and
Sales Director
Brazil


Pablo Betancourt
Chief Sales & Distribution Officer
Ecuador


I-Peng Yeo
CMO
Marketing


Ady Law
Chief Distribution and Marketing
Officer
Generali Life Hong Kong


Ruchika Malhan Varma
Chief Marketing, Customer and
Impact Officer
India P&C


Anna Chiara Lucchini
Group Head of Leadership Development & Group Academy
Assicurazioni Generali SpA - Group HR


Patrícia Espírito Santo
CPO Insurance Regions, Áustria,Switzerland, Spain and Portugal
GHO


Daniele Dall’Ara
Customer Experience Senior Manager
GHO


Alexandra Burchiu
Global Value Proposition Senior
Manager
GHO


Irma Metra
New Mobile & Web Hub
Program Manager & Roadmap Lead
GHO


Irene Butterini
Head of Professional Services
& Marketing Procurement
Assicurazioni Generali


Lorenzo Bacca
Group Head of Bancassurance
GHO


Michele Poretti
Group Head of Distribution Experience
Generali


Yves Carbonnelle
Head of Engagement & Communication
The Human Safety Net


Perrine Ripert
Global Creative Excellence Manager